In the 10th anniversary of the awards, Crain's partnered with Best Companies Group and surveyed 8,800 employees at Chicago-based companies to find the top places to work and announced the winners last week. This survey and awards program is designed to identify, recognize, and honor the 100 best companies to work for in Chicago.
Determining the Best Places to Work in Chicago involved a two-step process. The first step consisted of evaluating each participating company’s workplace policies, practices, and demographics. This part of the process was worth approximately 25% of the total evaluation. The second part consisted of employee surveys aimed at assessing the experiences and attitudes of individual employees with respect to their workplace. This part was worth approximately 75% of the total evaluation. The combined scores determined the best companies and the final ranking. Best Companies Group managed the overall registration and survey process, and also analyzed the data and used its expertise to determine the final ranking.
Origami views itself as not only a software company, but also as a talent organization that "depends on the skills, enthusiasm, and creativity of the people who work there," according to CEO Robert Petrie III. The company prioritizes finding people who can best serve customers and draws them to the company with things such as ample bonuses, flexible schedules, and benefits including fitness reimbursements and 20 days of paid maternity leave. Once people join the company, management empowers employees and gives full responsibility of the client relationships to employees, roughly half of whom share the title senior client executive.
Putting clients first and always being sure they are obtaining meaningful results through their interaction with the service professionals results in the highest NPS scores in the industry. When an organization partners with Origami, there is a true commitment to provide continuous and consistent support that helps them achieve their business goals in both the near and long term.
The way Origami engages with clients is unique and client satisfaction surveys, as well as third-party studies, are illustrations of the commitment to be the best in support and service. Each client-facing team is evaluated as a group through a satisfaction survey. Origami awards "service bonuses" to individuals based on criteria including client satisfaction—another incentive for people to collaborate with their teammates to get high survey scores.
About Origami Risk
Origami Risk LLC was founded by industry veterans committed to designing intuitive web-based software that streamlines how risk, insurance and claims data is collected, analyzed and shared—ultimately helping users to be more productive and manage the total cost of risk for their organizations or for their clients. Origami Risk is consistently ranked by users as the top RMIS provider by users, as well as independent third parties. To learn more about Origami Risk, visit www.origamirisk.com, or contact Origami at firstname.lastname@example.org.