3 reasons to integrate healthcare claims management May 10, 2019 By Origami Risk As hospitals and healthcare organizations work toward better patient care, they can begin by taking a closer look at their internal processes and technology. A reliance on disparate systems that fail to share data efficiently puts organizations at risk of falling short of the demands of modern healthcare. The Agency for Healthcare Research & Quality … Continued
COI management for public entities May 6, 2019 By Origami Risk Managing certificates of insurance (COIs) has always been a challenge. With increasing pressure on the budgets of state and local governments, dedicating the resources required to effectively manage this process can mean sacrificing time spent on other core functions. Relying on color-coded spreadsheets and a manual review process often leads to unsustainable procedures that fail … Continued
How ERM technology helps financial institutions address Matters Requiring Attention (MRAs) April 29, 2019 By Origami Risk Complying with Bank Secrecy Act/Anti-Money Laundering (BSA/AML) regulations is a major challenge for financial institutions, and those found with deficient practices are subject to receive a Matter Requiring Attention (MRA) notification. The Office of the Comptroller of the Currency (OCC) states, “MRAs communicate specific supervisory concerns identified during examinations in writing to boards and management … Continued
3 solutions for reducing workers’ compensation fines and penalties April 23, 2019 By Origami Risk Greater efficiency in handling workers’ compensation claims can contribute to a reduction in claim costs and improved claim outcomes. These gains are quickly undone when errors result in penalties for the violation of state-specific workers’ compensation laws. According to the article Avoid Workers’ Comp Penalties and Other Pitfalls, two of the five most common errors … Continued
The value of benchmarking in claims management April 22, 2019 By Origami Risk An abundance of data accumulates in the claims management process. And while that data relays critical facts about each claim, that’s not the only insight it can provide. Data, no matter how seemingly unimportant, has the power to unleash valuable insight into your overall claims strategy. As the article Effective Data Discovery Can Be A … Continued
How hospitals can increase patient safety event reporting April 9, 2019 By Origami Risk Adverse safety events—some that lead to serious harm—occur every day, affecting people across entire health systems. With a full schedule of patients and life-or-death situations a part of daily life in hospitals, reporting efforts, not surprisingly, may end up taking a back seat. The ability to collect and analyze this data is crucial for preventing … Continued
3 tools to strengthen and streamline your workers’ comp program March 25, 2019 By Origami Risk Workers’ compensation programs consist of a complex web of claims, numbers, analyses, and communications that require an inordinate amount of time and focus from claims adjusters and claimants alike. And with 2.8 million nonfatal workplace injuries and illnesses reported by private industry employers in 2017 alone, according to the U.S. Bureau of Labor Statistics, this … Continued
Healthcare risk management software: One size does not fit all March 19, 2019 By Origami Risk The healthcare industry has especially high stakes when it comes to risk management. The risks aren’t simply business- or reputation-related, though those are important. The most significant ones can be a matter of life or death. Patient safety is at the heart of every hospital’s risk management program and, because of this, a generic risk … Continued
The value of branding your claims process February 25, 2019 By Origami Risk Whether you’re an organization whose business is handling claims for others or one that administers its own claims, claimants are your customers. Viewing claimants through this lens will help focus your efforts on strengthening relationships and delivering better support. You also have the opportunity to go a step further and establish your reputation as truly … Continued
5 ways healthcare risk management software increases patient safety February 19, 2019 By Origami Risk A 2016 analysis published in BMJ revealed that medical error is the third-leading cause of death in the United States. This includes process errors, planning errors, and failures to act. Martin Makary, a health policy expert at Johns Hopkins and an author of the analysis, explains that the “complex medical system” in the U.S. “sometimes … Continued