SaaS (Software-as-a-Service) is Transforming Insurance October 22, 2026 By Origami Risk SaaS insurance software, or software-as-a-service, is a model in which the provider handles updates, upgrades, and patches. For insurers, that moves the work of keeping core systems current from internal IT teams to the vendor. Insurers already feel the pressure to make that move, driven by aging systems, costly upgrades, and a growing list of … Continued
Healthcare Peer Review is Time-Consuming and Difficult — It Shouldn’t Be October 2, 2026 By Origami Risk Quality care and patient safety are the foundation of every healthcare organization’s mission. Achieving both requires continuous evaluation of processes, outcomes, and the people delivering care. Peer review is one of the most established mechanisms for doing that. It involves healthcare professionals assessing the performance of a peer or like practitioner to identify gaps and … Continued
Four Areas of Focus for Improving the Patient Experience September 29, 2026 By Origami Risk In an age where customer experience reigns supreme, the healthcare industry is beginning to view processes and outcomes through a similar lens. Hospitals and healthcare systems are businesses. Patients are customers. And customers must have a positive experience in order to continue using the services of a business. Patient experience is a term often applied … Continued
The Many Layers of Risk Management in Healthcare August 28, 2026 By Origami Risk Somewhere in a hospital today, a near miss goes unreported because the form is too complicated. A workers’ comp claim sits unreviewed because the adjuster doesn’t have the right data. A compliance deadline passes unnoticed because it lives in a spreadsheet no one checks. This is what risk management looks like on disconnected systems. Modern … Continued
Integrated Risk Management (IRM) – What Is It, Why Does It Matter, and Where Should You Begin? August 25, 2026 By Origami Risk Why do organizational silos exist? Separate business functions help build expertise, assign accountability, and give teams a clear sense of identity and ownership. For some organizations, that vertical structure is a strength. For others, it becomes a problem. Risk management, safety, and compliance professionals know this tension well. They share a common goal of identifying, … Continued
The Value of Benchmarking in Claims Management August 24, 2026 By Origami Risk You close a workers’ comp claim in 90 days. Is that good? Without something to compare it against, it’s genuinely hard to say. Maybe your peers are closing similar claims in 60. Maybe 90 is exceptional given your claim complexity. You can use the data to understand what happened, but benchmarking can help you understand … Continued
Finding Added Value in a RMIS: Five Benefits of Using the System for Litigation Management July 22, 2026 By Origami Risk When a claim moves to litigation, the complexity spikes. Documentation multiplies, outside counsel gets involved, and information that lives in your claims system suddenly needs to be accessible to people who have never logged into it. Most organizations handle this by cobbling together email threads, shared drives, and third-party matter management tools. The gaps show … Continued
How ERM Technology Helps Financial Institutions Address Matters Requiring Attention July 22, 2026 By Origami Risk ERM technology helps financial institutions address Matters Requiring Attention (MRAs) by centralizing the three areas that drive most MRA findings: internal controls, risk assessments, and audit documentation. When these are managed on a unified platform, financial institutions can respond to MRAs faster, demonstrate corrective action more clearly, and reduce the conditions that lead to findings … Continued
Managing Certificates of Insurance (COI) Successfully July 8, 2026 By Origami Risk Most organizations have a process for collecting certificates of insurance. A request goes out, a document comes back, and a box gets checked. The problem is that process rarely surfaces what it should. A certificate arrives, limits look adequate, and the file gets closed. It’s often only after a claim surfaces that anyone discovers the … Continued
Integrated Risk Management for Healthcare: Conquering the Great Eight Risks in Healthcare July 7, 2026 By Origami Risk When a single adverse event touches five departments and ends in litigation, the problem is coordination. Healthcare risk professionals know the categories well. What catches organizations off guard is how fast one problem becomes several. Integrated risk management (IRM) is how health systems build the cross-functional visibility to catch risk earlier, respond faster, and stop … Continued