What Legacy Systems are Really Costing Public Entity Pools February 6, 2026 By adrian When budgeting conversations around technology investments stop at the price tag (implementation fees, renewals, support contracts), they miss where most of the cost actually lives. A better metric is a system’s Total Cost of Ownership (TCO). This includes: These costs don’t appear as a single line item alongside system expenses, but they accumulate steadily over time. Applying a TCO lens to technology decisions shifts the conversation from short-term cost … Continued
From Audit Findings to Action: Best Practices for Issues Management and Remediation Tracking February 2, 2026 By adrian Most internal audit leaders know this story well. The internal audit process runs smoothly. The scope is aligned to risk. Stakeholders agree with the findings. Action plans are documented. Then momentum fades. Months later, spreadsheets are outdated, issue owners have changed roles, and the same control gaps resurface in the next audit cycle. The audit committee’s … Continued
Risk Management for Growing MGAs: Scaling Without Losing Control January 28, 2026 By adrian Growth is the goal for most Managing General Agents (MGAs). Launching new programs, expanding into new niches, and strengthening carrier relationships all signal success. But as many MGA leaders discover, growth without the right operational foundation can quietly erode control. The real challenge is scaling responsibly. MGAs that succeed long term are the ones that pair growth with resilience, efficiency, and … Continued
5 Questions to Ask Before Choosing a RMIS January 21, 2026 By adrian A Risk Management Information System (RMIS) is more than a Saas platform. It’s the central nervous system of a modern risk program: a single platform that brings together the data, processes, and people behind every claim, policy, safety initiative, and more. By replacing manual reporting with real-time insight, it helps organizations see the full picture of risk and respond with greater speed, … Continued
The Three Lines of Defense Model in Practice: Turning Structure Into Strategy with Integrated GRC January 14, 2026 By kwebb Governance, risk, and compliance (GRC) used to live quietly in the background, important but rarely central to business conversations. Today, that’s no longer the case. In a world defined by constant disruption, regulatory pressure, and rapid change, how an organization manages risk directly impacts how fast it can move, how confidently it can innovate, and how resilient it can remain. … Continued
3 Warning Signs Your Risk Program Has Hit a Plateau January 9, 2026 By kwebb The risk landscape is evolving faster than most Governance, Risk and Compliance (GRC) programs can keep up with. AI governance rules are tightening, supply chains remain exposed to climate and geopolitical shocks, and boards are therefore asking tougher questions about operational resilience, data integrity, and third-party dependencies. Yet for many organizations, risk programs look the same as they did five years ago — dependent … Continued
Beyond Premiums: Understanding Your Total Cost of Risk January 9, 2026 By kwebb Many organizations reach a familiar inflection point: insurance premiums keep climbing, but the business isn’t taking on more risk. At least, not intentionally. Risk managers point to market conditions, higher claim severity, or a few tough losses. All of that may be true. Yet premiums alone rarely explain the full picture. The bigger issue is what’s happening beyond the insurance … Continued
Why Food and Hospitality Leaders Are Leaving Spreadsheets Behind for Modern Safety Software January 8, 2026 By kwebb Imagine it’s Friday night at your restaurant. The dining room is full. Tickets are flying. In the back of the house, a prep cook slips near the dish pit. A fry cook catches a minor burn. Someone mentions the walk-in cooler felt warm earlier, but the temperature log hasn’t been updated since the last shift. Nothing unusual. Nothing catastrophic. Yet in many … Continued
How To Evaluate RMIS Software: What Actually Matters (and How Analysts Assess Vendors) December 17, 2025 By kwebb Renewal season usually starts the same way: reconciling spreadsheets, chasing invoices, and trying to answer leadership’s annual question: “What’s this really costing us?” But the answer never lives in one place. Claims data is over here, policy details over there, exposure values somewhere else, and a dozen definitions of “total cost of risk” buried in email threads. … Continued
Making Internal Audits Routine: How to Build a Culture of Continuous Readiness December 12, 2025 By kwebb For many organizations, internal audits disrupt workflows, drain team capacity, and require a scramble to produce documentation that should already be in order. But in a business environment defined by rapid change, emerging risks, and growing regulatory expectations, treating audits as one-off projects is no longer sustainable. Modern risk and compliance teams are beginning to … Continued