Assign resources

Set the claim up for success by using Origami’s workflow tools to segment, rank, and assign by adjuster workload, severity, loss type or any other characteristic to optimize claims handling.

Manage workload

Rules-based automation and robust dashboards help you seamlessly get the claim to the appropriate personnel, taking into account adjusters on leave or special situations including large loss or CAT. 

Easily route claims to:
•    Internal Staff
•    External Staff
•    Specialty Staff
 

Assign down to the task

Use rules to create and assign tasks based on file attributes to individuals or multiple adjusters per claim.

Leverage unstructured data

Trigger workflow action based on unstructured data from sources like email communication and pdf content.

Jurisdictional flexibility

Support jurisdictional rules, service level agreements, or other specific criteria to inform the workflow and avoid penalties.

Explore the Origami insurance suite

Policy administration and billing

A fully integrated underwriting management system built to streamline and unify the quote, rate, bind, audit, and renewal processes.

Learn more

Claims administration

Provide positive customer satisfaction with an efficient claims management process from FNOL to final settlement.

Learn more

See the Origami architecture advantage

View It here ⮕