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Insights / Webinar

Transforming Claims and Billing: Embracing Digital Payments for Enhanced Efficiency and Satisfaction 

Financial transactions represent critical touchpoints in the P&C insurance lifecycle—moments that can either build loyalty or create friction. Outdated manual processes hinder your ability to connect with and satisfy policyholders effectively. 

Join us for an exploration into the transformative power of digital transactions. Discover how transitioning to a digital-first model for both claims settlement and payment collection through cloud-enabled technology can help your organization achieve ambitious goals in operational efficiency.  

Don’t miss this opportunity to gain valuable strategies that will help you reduce average payment processing and premium collection times, lower delinquency rates, enhance fraud mitigation, and safeguard your policyholders. 

  • Improve premium collection speed, payment efficiency, fraud prevention, and customer satisfaction. 
  • Can significantly boost customer satisfaction scores. 
  • Boost financial security and operational efficiency using fewer resources. 
  • Effectively manage diverse payment channels for both policyholders and claimants. 

Speakers:  

Drago S. Dzerve | SVP, Business Development | One Inc 
As the Head of Alliance at One Inc, Drago Dzerve leverages his 25 years of experience in the payments industry to identify, build, and grow partnerships across the insurance sector. He began his career in product and development management and brings a deep understanding of the underlying mechanics of the payments ecosystem and is currently focused on helping to digitize payments within insurance and driving down the overall cost of acceptance for carriers through the partnerships he manages.    

Chris Bennett | Chief of Strategy, Core Solutions | Origami Risk 
Chris Bennett is a senior leader in risk and insurance technology with nearly 30 years of experience in client service, sales, and product management. As Chief Strategy Officer for Origami’s Core Solutions division, he drives growth, industry alliances, and solution development for insurers, MGAs, TPAs, risk pools, and brokers. Previously, as president of Core Solutions, Chris led the division’s rapid expansion. He began his career at CS STARS in 1997, later joining Origami in 2011. Chris holds a B.S. in computer software engineering from DePaul University. 

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