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Insights / Guide

The Next Mile: How Technology Is Shaping Claims and Safety in Transportation 

Transportation risk is changing fast—cargo theft, litigation, and driver shortages are raising the stakes.  

This playbook explores how modern risk technology is helping leaders prevent incidents, streamline claims, and reduce total cost of risk. 

What you’ll learn: 

Inside this playbook, you’ll learn how transportation organizations are using modern tools to strengthen safety performance and claims outcomes, including: 

  • How proactive safety strategies reduce claim frequency and severity. 
  • How AI, IoT, telematics, and dashcams are reshaping risk operations.
  • How to centralize accident, video, and claims data to support litigation readiness and shorten cycle times.  
  • How to build a more resilient claims program with visibility and automation during disruptions. 

Why it matters: 

Transportation risk is rising, but many claims teams still rely on manual processes and disconnected data—slowing response times and driving up costs.  

This playbook helps leaders navigate: 

  • Rising cargo theft (up 13% YoY in Q2 2025).
  •  The high cost of driver injuries ($35K+ per lost-time workers’ comp claim). 
  • Growing litigation and “nuclear verdict” exposure ($10M+ becoming more common). 
  • Disruptions (weather, supply chain shocks, claim surges) that overwhelm manual workflows. 

Investing in connected, tech-forward risk capabilities can improve claims outcomes, strengthen safety performance, and help transportation organizations stay resilient.  

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