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Insights / Guide

The Insurance Talent Crisis: A Race Against Time 

How to preserve institutional knowledge and attract new talent before the workforce gap widens 

The insurance industry is facing a perfect storm: a wave of retirements, a shortage of specialized talent, and a new generation of workers with different expectations. Without a plan to capture institutional knowledge and modernize operations, insurers risk falling behind. 

In this report, we explore the root causes of the insurance talent crisis—and how forward-thinking organizations are using technology to bridge the gap. 

What You’ll Learn: 

  • The scope of the talent drain: Why more than 400,000 roles may go unfilled by the early 2030s  
  • Generational shifts: What younger workers want—and why they’re not choosing insurance  
  • The role of technology: How modern SaaS platforms can preserve knowledge and boost productivity  
  • Transferable skills: How to expand your talent pool by rethinking role requirements  
  • AI and automation: Tools that help fill staffing gaps and support employee success  

Download the Report 

Discover how to turn today’s workforce challenges into tomorrow’s competitive advantage. 


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