In today’s volatile transportation landscape, managing claims is about building resilience instead of just about reacting to accidents. From rising litigation costs to unpredictable weather events and cargo theft, transportation companies face mounting pressures that demand smarter, more scalable solutions. At the heart of this transformation is the Risk Management Information System (RMIS), a modern tool that’s helping fleet operators and risk managers streamline claims, reduce costs, and align safety strategies with broader business goals. The Claims Challenge: A Costly, Complex Landscape Claims management in transportation has traditionally been fragmented and reactive. Manual processes, disconnected data sources, and siloed systems have made it difficult for companies to respond quickly to incidents, spot trends, or reduce litigation exposure. This inefficiency is costly in terms of dollars, time, reputation, and operational disruption. The stakes are high. Social inflation and nuclear verdicts (meaning jury awards exceeding $10 million) are reshaping the legal landscape. Even minor accidents can now result in massive settlements, with some rear-end collisions settling for over $1 million.1 Add to that the rise in cargo theft, driver shortages, and on-the-job injuries, and it’s clear that transportation companies need a more proactive, data-driven approach to claims. RMIS: A Modern Solution for a Modern Problem Enter RMIS: a cloud-native platform designed to centralize claims data, automate workflows, and provide real-time visibility across operations. For transportation providers, RMIS is more than just a software upgrade; it’s a strategic investment in resilience and efficiency. By integrating data from telematics, dashcams, mobile apps, and third-party systems, RMIS creates a single source of truth for claims and safety management. This unified view enables companies to: Streamline claims processing by automating documentation and workflows. Reduce litigation risk with fast access to dashcam footage and incident analytics. Identify trends across cargo, Workers’ Compensation, auto, and other claims. Support leadership alignment with digestible dashboards and reports. For example, one logistics provider used RMIS to consolidate disparate claims data like cargo, Workers’ Comp, and auto, into a single platform. What once required five spreadsheets and hours of manual work now takes minutes, allowing leadership to make faster, more informed decisions. Making Claims Management Crisis-Proof Transportation companies operate in a world where disruption is constant. Severe weather, supply chain shocks, and economic downturns can all trigger spikes in claims volume. Without the right tools, these events can overwhelm teams and delay response times. RMIS helps companies stay agile during crises by enabling: Mobile access for field teams to report incidents in real time. Automated workflows that keep claims moving even during peak periods. Integrated EHS and GRC tools to ensure compliance and reduce regulatory risk. These capabilities aren’t just about surviving the next storm. They’re about building a system that can scale, adapt, and thrive in any environment. Preventing Claims Before They Happen The best claim is the one that never occurs. RMIS empowers transportation leaders to shift from reactive to proactive risk management by leveraging predictive analytics and behavioral insights. By analyzing near-misses, route hazards, and driver behavior, companies can: Reroute drivers around high-risk areas. Implement targeted safety training. Score drivers and attorneys based on risk profiles. This data-driven approach helps reduce incident frequency and severity, lowering the total cost of risk and improving operational safety. Aligning Risk Strategy with Business Goals Ultimately, RMIS is more than just a tool for claims. It’s a catalyst for broader business transformation. By improving visibility, reducing costs, and enhancing safety, RMIS supports key organizational goals like: Resilience: Respond faster to disruptions and recover more effectively. Efficiency: Eliminate manual processes and reduce administrative overhead. Leadership alignment: Provide executives with clear, actionable insights. Transportation companies that embrace RMIS are better equipped to navigate today’s challenges and build a smarter, safer future. Take the Next Step Toward Smarter Claims Management The transportation sector is evolving, and so should your approach to risk and claims. Whether you’re dealing with cargo theft, nuclear verdicts, or driver safety, RMIS offers a scalable, future-ready solution that aligns with your digital transformation goals. Ready to modernize your claims management process? Explore how Origami Risk’s transportation solutions can help your organization reduce risk, improve safety, and build resilience mile after mile. References 1. Law.com. Crash That Exacerbated Existing Back, Neck Injuries Settles for $1.15M.