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Investigations & Root Cause Analysis (RCA)

Take a deeper dive into the cause of adverse events. 5 whys, fishbone diagrams, and other tools help you to understand why incidents occur. Trackable action plans and assignments help you drive change.

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Surveys & Assessments

Leverage industry standards or build your own surveys to enable participation from staff and patients in quality initiatives. Real-time analytics tools ensure you can quickly identify areas for action and improvement.

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Patient Experience

Streamline entry of complaints, grievances, requests, and compliments—enabling you to efficiently manage the entire case life cycle from inception to resolution to improve the patient experience.

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Policies & Procedures

Administer your policies and procedures in a single system, easily attach them to claims, incidents, RCAs, and other records, and automatically distribute updates throughout the organization.

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Rounding Tools

Automate rounding activities and scheduling with intuitive online/offline forms for EOC, leadership, staff and patient rounds.

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Safety Huddles

Create safety huddle agendas, collect action items, and assign follow-up responsibilities. Web and mobile access improves communication and raises awareness of patient safety and quality concerns.

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