5 Ways AI is Increasing Efficiency in Claims Administration October 13, 2025 By adrian Claims departments sit at the heart of the insurance promise, but they’re also under growing pressure. Rising loss costs, talent shortages, more complex regulatory oversight, and escalating customer expectations have left claims teams stretched thin. Traditional methods, even when supported by incremental automation, are no longer enough to keep pace. To support their teams, 82% … Continued
Don’t Buy Twice: Future-Proof Your MGA with Scalable Insurance Software Solutions October 10, 2025 By adrian When you’re building an MGA, technology is one of the most consequential choices you’ll make. It’s too easy to fall into traps that slow momentum and create unnecessary costs, all in the attempt to save money in the first place. For MGAs still running their business on Excel, the first hurdle is the spreadsheet ceiling, … Continued
The Spreadsheet Ceiling: How to Break Free and Scale Your MGA October 8, 2025 By adrian Growth is the goal of every MGA, but with growth comes scrutiny. Carriers, reinsurers, and investors don’t just want to see premium on the books; they want evidence of underwriting discipline, operational efficiency, and data they can trust. That expectation creates a critical turning point for many MGAs: the moment when the systems that helped … Continued
Building TRUST in AI: A Framework for Risk & Insurance Leaders September 29, 2025 By adrian Artificial intelligence (AI) dominates the conversation in practically every industry. And risk and insurance leaders are no exception. From underwriting to claims to compliance, leaders are told that adopting AI is no longer optional. But in high-stakes, regulated environments, rushing into adoption can create more risk than reward. That’s why it helps to have a … Continued
Beyond Compliance: Tackling AI Risk Management with NIST’s New Overlays September 23, 2025 By adrian Many of the risks companies face these days feel like ideas that were science fiction just a few years ago. None feel like stepping into the unknown more than AI. Your IT department has likely already come up with safeguards against some of the risks associated with GenAI, but is your enterprise ready for AI … Continued
3 Ways EHS Leaders Drive Impact with Integrated Systems September 22, 2025 By adrian Workplace safety has evolved beyond just compliance. Today’s safety ideals require a broadened focus on enterprise risk, protecting financial performance, and building organizational resilience to ensure proper organizational buy-in that results in safer workers. Consider this: In 2023, workplace injuries cost U.S. businesses over $175 billion* in lost wages, medical care, and administrative expenses. Those … Continued
Scaling Enterprise Risk Management in High-Risk Industries: Tools that Close the Gaps September 8, 2025 By adrian Missing critical risks in environments like healthcare, construction, manufacturing, or transportation can trigger workplace accidents, regulatory breaches, and multi-million-dollar financial losses. Fatalities in the workplace may be the greatest illustration of unabated critical risk. Even with advances in safety protocols today, the U.S. Bureau of Labor Statistics reports that workplace fatalities continue to hover around … Continued
How Healthcare Organizations Can Use Data to Take Control of Risk Financing September 5, 2025 By adrian Medical liability insurance premiums continue to climb nationwide for the sixth consecutive year. According to the American Medical Association’s Policy Research Perspectives Report1, nearly 50% of reported premiums rose in 2024 — up dramatically from just a 13.7% in 2018. Some states face especially steep hikes, such as Hawaii (50%), Pennsylvania (49%), and Montana (33%), … Continued
Trust as a Workflow: How Risk Technology Supports CANDOR in Healthcare September 2, 2025 By adrian Consider this scenario: A patient in a busy ICU receives the wrong medication dosage due to a mislabeled syringe. The error is caught, and the patient stabilizes, but the event sets off a cascade of uncertainty. Nurses hesitate to document what happened, unsure if they’ll face blame. Risk management isn’t notified until hours later. When … Continued
The 80/20 Advantage: Accelerating Insurance Transformation with the Right Balance of Standards and Custom Configuration August 6, 2025 By adrian It’s an all-too-common scenario: A mid-sized regional insurer recognizes that their legacy system is holding them back. Customer expectations are evolving while internal processes are lagging, and the pressure to digitize has shifted from someday to right now. So, when leadership greenlights a major platform transformation, the mood is optimistic. The vendor they select promises … Continued