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Author: adrian

AI in Insurance: Real Impact Comes from Workflow-Level Change 

By adrian

The conversation around AI often falls into extremes: adopt AI now or risk falling behind. The momentum around this shift is undeniable. In 2024, global corporate investment in AI reached $252.3 billion1 (compared to $189 in 20232), reflecting both confidence in its potential and urgency to act.   But in practice, transformation doesn’t come from grand … Continued

The Future of Fleet Safety Starts with Smarter Claims 

By adrian

In today’s volatile transportation landscape, managing claims is about building resilience instead of just about reacting to accidents. From rising litigation costs to unpredictable weather events and cargo theft, transportation companies face mounting pressures that demand smarter, more scalable solutions.   At the heart of this transformation is the Risk Management Information System (RMIS), a modern … Continued

Smarter, Safer, Faster: The Future of Risk Management in Manufacturing 

By adrian

The manufacturing industry is undergoing a seismic shift. With the rise of Industry 4.0, factories are becoming smarter, more connected, and increasingly reliant on digital technologies like AI, robotics, and predictive analytics.   These innovations promise to boost productivity and efficiency. But they also introduce new challenges, especially when it comes to workforce development and risk … Continued

To Build or To Buy, That Is the Question: The Real Risk Calculation for Insurance Platforms 

By adrian

Insurance companies are no longer competing only on price. Customers now expect instant quotes, seamless digital claims, and personalized coverage. Experiences they’ve had shaped by banking, retail, and travel.   At the same time, regulators are tightening requirements around transparency and resilience, while insurtechs and forward-leaning incumbents are capturing market share with more agile, data-driven models.  … Continued

Global Materials Corporation

By adrian

Headquartered in Europe, this global materials company operates in more than 25 countries and runs over 50 production sites. With a workforce of over 10,000 employees, the organization is structured around four distinct business groups focused on advanced materials, clean technologies, and resource recovery. The company’s risk and insurance function is managed by a small, … Continued

5 Ways AI is Increasing Efficiency in Claims Administration  

By adrian

Claims departments sit at the heart of the insurance promise, but they’re also under growing pressure. Rising loss costs, talent shortages, more complex regulatory oversight, and escalating customer expectations have left claims teams stretched thin.   Traditional methods, even when supported by incremental automation, are no longer enough to keep pace. To support their teams, 82% … Continued

The Spreadsheet Ceiling: How to Break Free and Scale Your MGA 

By adrian

Growth is the goal of every MGA, but with growth comes scrutiny. Carriers, reinsurers, and investors don’t just want to see premium on the books; they want evidence of underwriting discipline, operational efficiency, and data they can trust. That expectation creates a critical turning point for many MGAs: the moment when the systems that helped … Continued

Building TRUST in AI: A Framework for Risk & Insurance Leaders 

By adrian

Artificial intelligence (AI) dominates the conversation in practically every industry. And risk and insurance leaders are no exception. From underwriting to claims to compliance, leaders are told that adopting AI is no longer optional. But in high-stakes, regulated environments, rushing into adoption can create more risk than reward.   That’s why it helps to have a … Continued