Being AI-Ready Starts with IRM: Connecting Risk, Safety, and Compliance for Enterprise Resilience February 20, 2026 By adrian Organizations across industries are under increasing pressure to become “AI-ready.” As leaders look to artificial intelligence to improve efficiency and decision-making, many assume the challenge is primarily technological: selecting the right tools, integrating systems, and deploying advanced analytics. What often gets overlooked is the foundation AI depends on. Many organizations struggle to move beyond pilots because risk, … Continued
5 Signs Your Admin Layer Is Holding Back Your AI Strategy February 18, 2026 By adrian 5 Signs Your Admin Layer Is Holding Back Your AI Strategy If your AI investments look great in demos but feel slow in real life, you might be tempted to blame the model. But where you should be directing your attention is the administrative layer underneath it. In risk, insurance, and compliance-heavy environments, this shows up with slow onboarding, … Continued
Public-Sector Transportation Authority February 17, 2026 By adrian A public-sector transportation authority in the United States, this organization operates and oversees major aviation and maritime facilities serving a large metropolitan region. It employs over 2,000 people across a wide range of roles, including skilled trades, public safety, operations, and transportation personnel. In addition to supporting a diverse workforce, the authority serves a high … Continued
Griffith Foods February 11, 2026 By adrian Griffith Foods is a fourth-generation, family-owned food manufacturer founded in 1919. Headquartered in the United States, the company employs approximately 5,000 people and operates more than 20 production facilities across the Americas, Europe, and Asia. Guided by a strong commitment to safety, quality, and care for its employees and communities, Griffith Foods develops customized ingredients, … Continued
Central Ohio Transit Authority February 11, 2026 By adrian Modernizing claims and legal operations with Origami Risk The Central Ohio Transit Authority (COTA) is the public transportation provider for central Ohio, delivering nearly 12 million passenger trips each year across a 562-square-mile service area. Operating a fleet of more than 300 fixed-route buses and providing paratransit services for seniors and people with disabilities, COTA … Continued
Data Onboarding: The First Mile of AI Success February 11, 2026 By adrian AI promises faster insights, smarter automation, and better decisions. But for many organizations, those gains never arrive. The reason is simple: if your data can’t move, your AI can’t either. Before models run or dashboards update, data must be ingested, mapped, validated, transformed, and governed. This “first mile” of AI is where progress often slows, or stops entirely. When onboarding is manual, fragmented, … Continued
What Legacy Systems are Really Costing Public Entity Pools February 6, 2026 By adrian When budgeting conversations around technology investments stop at the price tag (implementation fees, renewals, support contracts), they miss where most of the cost actually lives. A better metric is a system’s Total Cost of Ownership (TCO). This includes: These costs don’t appear as a single line item alongside system expenses, but they accumulate steadily over time. Applying a TCO lens to technology decisions shifts the conversation from short-term cost … Continued
From Audit Findings to Action: Best Practices for Issues Management and Remediation Tracking February 2, 2026 By adrian Most internal audit leaders know this story well. The internal audit process runs smoothly. The scope is aligned to risk. Stakeholders agree with the findings. Action plans are documented. Then momentum fades. Months later, spreadsheets are outdated, issue owners have changed roles, and the same control gaps resurface in the next audit cycle. The audit committee’s … Continued
Risk Management for Growing MGAs: Scaling Without Losing Control January 28, 2026 By adrian Growth is the goal for most Managing General Agents (MGAs). Launching new programs, expanding into new niches, and strengthening carrier relationships all signal success. But as many MGA leaders discover, growth without the right operational foundation can quietly erode control. The real challenge is scaling responsibly. MGAs that succeed long term are the ones that pair growth with resilience, efficiency, and … Continued
Member-First Modernization: Rebuilding the Pool Experience January 28, 2026 By adrian Risk pools are facing rising expectations from members at the same time that operational complexity, regulatory pressure, and risk severity continue to increase. This guide explores how modernization — when grounded in service experience, not just systems — can help pools strengthen member relationships, reduce friction, and build long-term resilience. What you’ll learn: Why it’s important: