Griffith Foods is a fourth-generation, family-owned food manufacturer founded in 1919. Headquartered in the United States, the company employs approximately 5,000 people and operates more than 20 production facilities across the Americas, Europe, and Asia. Guided by a strong commitment to safety, quality, and care for its employees and communities, Griffith Foods develops customized ingredients, seasonings, and food solutions for customers around the globe. At a glance Challenges No centralized software to support consistent capture and visibility of safety information. Delays in surfacing safety events across regions and time zones. Variability in processes and reporting practices between facilities. Language barriers that limited frontline employee participation. Difficulty connecting safety activities to leadership-level insight. Solutions Centralized EHS capabilities within the same platform as the organization’s risk management information system (RMIS). Configurable incident and unsafe condition reporting workflows. Tiered escalation and automated notifications based on severity. Multilingual employee reporting portal with anonymous access. Dashboards and corrective action tracking aligned to Lean operations. Outcomes Reduced TRIR by 35% between FY 2022 and FY 2023. Increased employee participation in safety reporting across facilities. 80%+ completion rate in global safety perception surveys. Faster escalation and resolution of high-severity events. Stronger leadership accountability through improved visibility and follow-through. “One of the things I’ve loved about working with OrigamiRisk is that we’ve really tailored the system for GriffithFoods. We scaled it to our global footprint, and we hada working system in place in less time than expected.”Don Bezek, Director of Global Health and SafetyGriffith Foods Recognizing the need for a more consistent global approach to safety Griffith Foods operates across a large and diverse global footprint, with manufacturing facilities spanning multiple regions and time zones. Like many multinational manufacturers, safety-related information had historically been managed at the local level, using a mix of regional tools and informal processes. While these approaches supported individual sites, they made it difficult to maintain consistent visibility into safety events and trends across the organization. As the company continued to grow globally, the need for a more coordinated approach became increasingly clear. Events occurring at one facility were not always immediately visible to leaders elsewhere, and employees did not have a consistent way to report issues, track follow-up actions, or understand how safety concerns were being addressed beyond their own location. Don Bezek, Director of Global Health and Safety at Griffith Foods, recognized the importance of addressing these challenges in a way that would scale globally while remaining practical for frontline teams. He began with a gap analysis to better understand existing safety processes, identify areas for improvement, and define what a centralized software solution would need to support. Griffith Foods had already been using Origami Risk for its risk management information system (RMIS), and as Bezek evaluated options, the success of that implementation made Origami Risk’s Environmental, Health and Safety (EHS) solution a natural fit. Empowering frontline employees through multilingual reporting A key focus for Griffith Foods was ensuring that all employees — regardless of role, location, or language — could participate in safety processes. With operations spanning multiple continents and languages, many frontline workers did not have regular access to corporate email or traditional reporting systems. Working with Origami Risk, the team implemented a multilingual EHS reporting portal that allows employees to submit unsafe conditions, behaviors, incidents, and recognitions using QR codes or shared devices. Reports can be submitted anonymously and in employees’ native languages, including Asian character sets, reducing barriers to participation. The response was immediate. Facilities that had previously seen limited reporting began submitting multiple observations per day. Just as importantly, employees could see that submissions resulted in assigned tasks, corrective actions, and follow-up — reinforcing trust and ongoing engagement. Turning leading indicators into daily operational action Rather than relying solely on injury outcomes, Griffith Foods emphasizes leading indicators that provide insight into risk before incidents occur. Using Origami Risk, the organization tracks unsafe conditions, investigation timelines, corrective actions, and root cause analyses, including fishbone diagrams and 5 Whys. These insights are incorporated into the company’s Lean daily tier meetings. Teams review what was reported in the previous 24 hours, identify ownership, and confirm timelines for resolution. Safety discussions are no longer retrospective for check-ins, but active conversations tied directly to daily operations. Dashboards provide plant leaders and executives with real-time visibility ahead of site visits, enabling more informed conversations about trends, priorities, and progress. Strengthening accountability with integrated workflows and dashboards Origami Risk’s configurable workflows support tiered escalation based on event severity. Items requiring local attention remain with site teams, while more serious incidents automatically notify regional and global leadership. In high severity cases, executive leaders receive immediate alerts. Corrective actions are assigned, tracked, and monitored to completion, creating a closed-loop process that reinforces accountability across the organization. This approach reduces reliance on manual follow-up and helps ensure that reported issues lead to measurable improvement. Over time, these workflows have also supported greater collaboration between safety, quality, operations, and risk teams — reinforcing Griffith Foods’ long-term vision of a shared system for managing safety and risk information. “Don’t let perfect get in the way of good. We built something that works, and we keep making it better.”Don Bezek, Director of Global Health and SafetyGriffith Foods Measurable improvement and what’s next Since implementing Origami Risk’s Environmental, Health and Safety (EHS) capabilities, Griffith Foods has reduced its Total Recordable Incident Rate (TRIR) by 35 percent between FY 2022 and FY 2023, while also increasing employee participation in safety reporting and engagement initiatives. Looking ahead, the team plans to further normalize safety data using global hours-worked information from the organization’s HRIS platform, integrate safety dashboards into enterprise business intelligence tools, and expand use cases across food safety, quality, and continuous improvement initiatives.