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Driving Customer Satisfaction Through Digital Engagement Insurers, pools, and TPAs can learn how digital engagement can differentiate your offering and drive customer satisfaction.

In addition to a high-level overview of industry trends, examine real-life applications of how omnichannel digital communication tools (including SMS, mobile, web, and email) can make policy and claims administration more efficient and more seamless to the end business users across the insurance value chain—including adjusters, underwriters, claimants, MGAs, and risk managers. The presenters will dive into examples such as claims and incident collection, capturing exposure and renewal data, and loss control location audits using mobile apps.

This webinar is presented by industry veterans and senior sales executives—Tim Cuckow and John Carolan—with special insight into predictive analytics applications from strategic relationship executive David Duden. David’s expansive career has included positions at various insurance technology providers.