How does automated communication enhance safety?

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Building a culture of safety at any organization hinges on solid internal communication among relevant stakeholders. Incident- or safety-related communications must be prompt, accurate and offer straightforward directions regarding next steps—inciting appropriate actions to address any hazards that could interfere with safety.

Advanced risk management information systems (RMIS) can help facilitate prompt, accurate and direct communication regarding safety hazards with automatic communication features. Here are three ways automating communication within an RMIS can help improve safety at your organization:

Faster notification. Rules-based technology maps out a chain of communications that can send messages and alerts to the appropriate staff based on incident criteria or data entered into the system. Because the system already knows whom to notify under certain circumstances, staff can spend much less time looking for the correct people to communicate with and more time addressing any safety problems at hand.

Greater accuracy. Miscommunication causes all sorts of problems that often require extra time and effort to correct once they are discovered. In environments where time and resources are under pressure, inaccurate communication can lead to further hazardous errors. An RMIS can pre-populate already known data fields, assisting rushed staff when recording incident or safety audit data—or turning such information into claim data. This helps reduce redundant data entry and resulting data entry errors.

Closure. Having good data to make better risk decisions is only half of the equation. An organization must also use its data to spur appropriate actions and make an impact. RMIS technology helps automate workflows and streamline processes so organizations can close the loop through follow-up and escalation e-mail reminders that ensure critical items are not overlooked, and recommended actions become reality.

For more information on how an RMIS can further your organization’s safety initiatives, click here.