With Origami Risk, [our employees] know when a near miss or hazard is reported, it won’t fall through the cracks because of communication breakdowns or procedural barriers. As a result, they report more, and we can prevent injuries. This engagement has had a positive impact on employees’ morale, which can often influence their commitment to workplace safety.
Our partnership with Origami has been fantastic. We couldn't have partnered with a better RMIS provider. The product speaks for itself, and the entire staff is extremely knowledgeable and professional.
To really continue to develop a safety culture that everyone buys into, we want any associate to be able to take their phone and answer five or six questions, instead of 50, says Van Allsburg. That way anybody, at any time, can do an audit.
The Origami team has been very responsive to our needs and evolving company operations. We have been really impressed with the skill level, personal touch, and responsiveness.
We have gained a competitive advantage due to our relationship with Origami.
Our service rep is guiding us through the implementation phase and has been a wonderful collaborator. He is responsive and I appreciate the time and effort he has invested to learn and understand our business needs. As a result he always has great ideas to incorporate Origami into our system functions so we achieve the best outcome.
While the main reason for choosing Origami several years ago was not Customer Service, I would have to say that over the years this has come to be one of your highlighted selling points! Our service rep is so responsive to any concern or need. If she does not have the answer immediately, she reaches out to others for their input for immediate resolution. Most impressive!
Origami works great for us. Our excess carrier audit team gave Origami rave reviews for its intuitive nature during their recent claims review of our files. Our rep is always available and/or quick to address any issues.
Our migration to Origami was flawless, thanks to our service rep! I attended the Origami conference in Phoenix and was blown away by the entire Origami team. Everyone was friendly and willing to answer questions.