Tag: Design

The many layers of risk management in healthcare

Risk management in healthcare consists of many layers

Risk management in healthcare has especially high stakes. In addition to risks related to operations, finances, and reputation, healthcare organizations must consider those that can be a matter of life or death. Hospitals and health systems work tirelessly to ensure the health and safety of their patients. The right healthcare risk management software will help them achieve that goal.

No matter what an organization hopes to improve—from claims management to incident reporting to clinical rounding—an integrated healthcare risk management information system (RMIS) offers the right solutions for improving patient well-being and finding organization-wide success. Read more about the many aspects of risk management in healthcare.

  • Patient Safety & Quality
  • Claims & Insurance
  • Healthcare Enterprise Risk Management (ERM)

Patient Safety & Quality

Medical error is the third-leading cause of death in the United States. This includes process errors, planning errors, and failures to act. With the right reporting and workflow tools, integrated healthcare risk management software eliminates human error and allows clinicians to work in lockstep to provide better patient care.

Incident Reporting

To effectively address adverse events and near misses, hospital risk managers need an informed understanding of what constitutes such incidents. This starts with having the technology to efficiently report them. Integrated data tools—such as data surveillance, patient safety event reporting, and enterprise-wide near miss/unsafe condition reporting—that contain simplified forms with clear instructions make data collection efficient and straightforward.

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Best-in-class safety audit tips

According to the Aberdeen Group research report “Simplifying the Audit and Inspection Process to Improve Safety”, companies using best-in-class audit procedures saw a 13% decrease in regulation citations, while all others saw a 1% increase. Origami Risk’s audit solution addresses key challenges identified in the research and provides users with the tools required to realize success.

Ease of Use

Nearly all (98%) of best-in-class companies surveyed for the report completed safety audit action items on time. With an audit process that’s onerous or overly complicated, participation rates drop. To compound the issue, valuable time is then often spent following-up with stakeholders—whether it be to send reminders of approaching due-date, to request submission of overdue audit responses, or to verify that corrective actions are complete.

A well-designed process that takes into account ease of access and drives stakeholder accountability can go a long way to ensuring timely responses and high completion rates. Providing designated personnel with direct access to audit items using Origami Risk’s custom portal functionality allows for both simplified intake of audit data and documentation of any required corrective actions. The ability to set up automated notifications, task assignment, and reminders—sent via email or displayed on a dashboard upon system login—reduces administrative overhead, fosters accountability on the part of stakeholders, and, by streamlining the process, increases the likelihood of timely audit item completion.
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