Monthly Archives: Jun 2020

Making “Remote” Risk and Insurance Technology Implementations Work

Over recent months, as a result of the COVID-19 pandemic, an estimated 50% of U.S.-based workers have been participants in a grand remote-work experiment. As Katherine Guyot and Isabel V. Sawhill point out in an article published by Brookings, Telecommuting will likely continue long after the pandemic, while the rapid switch to remote work has been driven by necessity, “COVID-19 may permanently change the way many of us work.”

Understandably, one of the most common questions we at Origami Risk have been answering during this period is related to what this change has meant—and what it might mean—for a complex, weeks-long project such as the implementation of a Risk Management Information System (RMIS), GRC technology, or insurance core system.

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Helping Your Pool Members Make Sense of Reopening During a Pandemic

As local and state governments begin to ease shelter-in-place restrictions, risk pools are called upon for guidance as their members begin down the rocky path of reopening—so where do they begin?

State and local governments are continuing to relax restrictions and enable their employees to return to work. However, returning to normal operations is far a more complex endeavor than just receiving the green light. According to an Association for Governmental Risk Pools (AGRiP) blog, risk pools will play a key role in advising its members on decisions regarding how and when to reopen in conjunction with government guidance.

Whether looking at your own operations or providing member guidance, there are a number of tactical questions you might consider: What jurisdictional guidance applies to your pool or member entities? How many people can reasonably be in one space at the same time? How can your pool or member entities manage for employees who are sick, have underlying health concerns or have to care for others? Are some operations simply too risky to be resumed? Each tactical recommendation or decision a pool makes comes with strategic-level communications challenges and opportunities.—AGRiP

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The Role of a Risk Technology in a High-Stakes World

As organizations grapple with navigating today’s volatile environment, risk technology can play a key role in addressing the risks of tomorrow while delivering additional returns on the investment in the near-term.

Now more than ever before, enterprise software needs to make an immediate impact. With some organizations facing the near-term possibility of continued delays in operations, or ceasing them indefinitely, risk technologies need not only be multifaceted and intuitive powerhouses, but, even given a short runway, must prove beneficial to the organization.

What makes a risk technology platform worth the investment? Is a risk technology really necessary when the biggest risk has, seemingly, already passed? And in the midst of a period of spending freezes and budget cuts, how might purchasing risk technology be justified?

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Is Your Claims Administration Software Ready?

A look at how the COVID-19 pandemic may impact workers’ compensation claims administration.

There is no shortage of questions when it comes to the effects of the COVID-19 pandemic on workers’ compensation claims, for instance:

  • How will workers’ comp regulations evolve on a state-by-state basis as researchers and medical professionals continue to learn more about the virus’s behavior and options for treatment?
  • What will the economic downtown mean for the volume of COVID-19-related workers’ comp claims?
  • How will courts rule when it comes to claims compensability?
  • How can businesses and other organizations that administer claims reduce potential claims losses, especially as states begin to reopen?

The impact of the COVID-19 pandemic on workers’ compensation claims administration will, of course, be determined by the answers to these questions and others like them. As states and businesses begin to open up, what is clear is that we’re only at the beginning of what will be a lengthy process of ongoing developments that will require insurers and organizations that administer claims to be prepared to adapt.

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Part Two: Location-Based Data in Crisis Response

In the second of a two-part series, we dive into what exactly location-based data can unlock, the reality that coronavirus may be here to stay, and what organizations can do if a data-overhaul is not an immediate, or near term, possibility.

Last week, in part one, we examined the critical role that location-based data plays in an organization’s response, planning, and reaction to crisis situations. One of the ramifications of the COVID-19 pandemic being that it is a location-by-location challenge, specific geographical information can be key in navigating the patchwork of the United States’ federal response to the outbreak.

This is the dark side of federalism: it encourages a patchwork response to epidemics. States and localities may decide to implement aggressive disease-mitigation measures, but need not do so. The defining feature of the U.S. response to Covid-19 therefore continues to be localized action against a threat that lost its local character weeks ago.—The New England Journal of Medicine

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Part One: Location-Based Data in Crisis Response

In the first of a two-part series, we examine the critical role that location-based data plays in an organization’s crisis response efforts and how compounding crises lead to an even more immediate need.

While initial outbreaks of COVID-19 hit densely-populated, urban areas of the United States the hardest, the coronavirus is now beginning to surge across less populated parts of America.

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